Staff Signature's Sending but not displaying on the draft email
Symptom: When starting a new email the users email signature is not displayed in the window
Cause: This occurs with the current
beta of Microsoft Outlook. This is a bug in the beta version (Try the new outlook option ticked). This is an issue in the Microsoft Office software and has been reported to Microsoft and they are
working on a fix for the next production release.
Fix: Please revert
to using the current release version of Outlook to fix the problem. It is suggested rolling back to 2401.
You can confirm it's the 2402 beta version of Outlook via the following:
You can also make sure you Office has all available updates provided by Microsoft by clicking update now in the office account are as above
Workaround : Opening the add-in will insert the signature correctly and pinning it to the
side to keep it open when drafting emails.